Customer Experience Specialist (Pizza & In-Store)

Domino's Franchise; Houston (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading food service provider in Houston is looking for a Customer Service Representative to be the first point of contact for customers. This role involves taking orders accurately, handling customer concerns, assisting in food preparation, and maintaining store cleanliness. The ideal candidate will have strong communication skills, basic math competence, and the ability to work in a fast-paced environment. A positive attitude and teamwork are essential. Candidates must be at least 16 years old.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and perform physical tasks.
• Team-oriented with a positive attitude.
• Must be at least 16 years old.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Strong communication skills

Customer service skills

Ability to work in a fast-paced environment

Basic math skills

Team-oriented

Job description

A leading food service provider in Houston is looking for a Customer Service Representative to be the first point of contact for customers. This role involves taking orders accurately, handling customer concerns, assisting in food preparation, and maintaining store cleanliness. The ideal candidate will have strong communication skills, basic math competence, and the ability to work in a fast-paced environment. A positive attitude and teamwork are essential. Candidates must be at least 16 years old.