Customer Experience Specialist: In-Store & Phone Orders

SmartRecruiters, Inc.; Westwood (PA); On-site; USD 21,000 - 25,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Rep to support in-store operations at 140 Rainbow Road. The role involves taking orders, handling customer inquiries, and maintaining stock and cleanliness in the store environment.

You will process telephone orders, input data into the POS system, perform basic math for transactions, and collaborate with teammates to ensure efficient service. This full-time position requires reliable communication and attention to detail.

Qualifications

• Ability to handle monetary transactions accurately.
• Strong verbal and written communication for customer interactions.
• Experience entering orders via computer or touch screen.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.
• Process orders and communicate with customers in person or over the phone.

Skills

Monetary change accuracy

Verbal communication

Written communication

Order entry

Tools

POS system

Calculator

Job description

SmartRecruiters, Inc. is seeking a Customer Service Rep to support in-store operations at 140 Rainbow Road. The role involves taking orders, handling customer inquiries, and maintaining stock and cleanliness in the store environment.

You will process telephone orders, input data into the POS system, perform basic math for transactions, and collaborate with teammates to ensure efficient service. This full-time position requires reliable communication and attention to detail.