Customer Experience Specialist - Flexible Shifts

Walgreens; Parma (OH); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens in Parma, OH is seeking a customer-focused associate to greet customers, assist with products, and deliver friendly checkout service at the registered terminal.

You will manage transactions, upsell eligible items, keep shelves tidy, and handle returns/exchanges while supporting photo services and web-pickup tasks as needed.

Prior retail experience is preferred; fluent English required; ability to work flexible evenings and weekends. Walgreens is an Equal Opportunity Employer.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays and completes resets as directed.
• Provides customer service in the photo area, including digital passport photo service and poster print.

Skills

Customer service

Cash handling

English fluency

Flexible schedule

Tools

POS systems

Store equipment

Job description

Walgreens in Parma, OH is seeking a customer-focused associate to greet customers, assist with products, and deliver friendly checkout service at the registered terminal.

You will manage transactions, upsell eligible items, keep shelves tidy, and handle returns/exchanges while supporting photo services and web-pickup tasks as needed.

Prior retail experience is preferred; fluent English required; ability to work flexible evenings and weekends. Walgreens is an Equal Opportunity Employer.