Customer Experience Specialist | Flexible Scheduling

wawa; Washington (District of Columbia); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

ESOP (Employee Stock Ownership Plan)

401(k) + matching

Education assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa is seeking a Customer Service Associate to greet customers, prepare food items, operate the register, and maintain a clean, well-stocked store. You will handle payments, enable fuel and gift card activations, and assist with age-restricted product verification.

The role emphasizes teamwork, fast-paced multitasking, and reliable transportation for applicants 16+ years old. Wawa offers a broad benefits package and flexible schedules.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Communication skills

Customer service

Job description

Wawa is seeking a Customer Service Associate to greet customers, prepare food items, operate the register, and maintain a clean, well-stocked store. You will handle payments, enable fuel and gift card activations, and assist with age-restricted product verification.

The role emphasizes teamwork, fast-paced multitasking, and reliable transportation for applicants 16+ years old. Wawa offers a broad benefits package and flexible schedules.