Customer Experience Specialist: Flexible Schedule & Growth

Walgreens; Wallace (NC); On-site; USD 2,066,000 - 2,411,000; Full time

Job summary

Walgreens in Wallace, NC is seeking a friendly, customer-focused associate to greet shoppers, assist with products, and handle transactions at the register. You will help maintain displays, stock shelves, and provide service across the store, including the photo area. Flexibility for evenings and weekend shifts is required.

Responsibilities include resolving customer issues, promoting sales, and supporting order fulfillment and store upkeep to ensure a delightful customer experience.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Resolve customer issues and answer questions; model best practices for service excellence.
• Operate cash register, handle transactions, and process returns or exchanges as needed.
• Maintain clean, well merchandised counters and shelves; manage pricing and stock.
• Protect assets and comply with company policies; follow state laws for regulated items.
• Assist with displays, promotions, and stock rotation; support web pick-up and order fulfillment.
• Provide customer service in the photo area (passport photos, poster prints, and related products).
• Support store maintenance and cooperative teamwork with colleagues.

Skills

Customer service

Cashier

POS systems

Teamwork

Communication

Tools

Cash register

Store systems

Photo area equipment

Job description

Walgreens in Wallace, NC is seeking a friendly, customer-focused associate to greet shoppers, assist with products, and handle transactions at the register. You will help maintain displays, stock shelves, and provide service across the store, including the photo area. Flexibility for evenings and weekend shifts is required.

Responsibilities include resolving customer issues, promoting sales, and supporting order fulfillment and store upkeep to ensure a delightful customer experience.