Customer Experience Specialist — Flexible Schedule

Walgreens; East Norwalk (CT); Presencial; USD 23 000 - 28 000; Tempo parcial

Resumo da oferta

Walgreens in East Norwalk, CT is hiring a cashier who delivers a distinctive customer experience by greeting customers, assisting with products and services, and processing sales at the register. The role emphasizes friendly, efficient checkout, asset protection, and compliance with laws for regulated items, while offering opportunities to learn store operations and collaborate with teammates.

Applicants should be prepared for a flexible schedule including evenings and weekends, with prior

Qualificações

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Responsabilidades

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items and product placement as specified by policies/procedures.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities and delivers orders to customers as they arrive at store.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Completes special assignments and other tasks as assigned.

Conhecimentos

Fluent English

Customer service

Flexible schedule

Descrição da oferta de emprego

Walgreens in East Norwalk, CT is hiring a cashier who delivers a distinctive customer experience by greeting customers, assisting with products and services, and processing sales at the register. The role emphasizes friendly, efficient checkout, asset protection, and compliance with laws for regulated items, while offering opportunities to learn store operations and collaborate with teammates.

Applicants should be prepared for a flexible schedule including evenings and weekends, with prior