Customer Experience Specialist | Flexible Hours & In-Store Service

Walgreens; Jacksonville (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Jacksonville, FL is hiring for a customer-focused team member. You will greet customers, assist with products and services, and deliver a courteous, fair checkout experience.

You will ring up purchases, handle returns and exchanges, stock shelves, maintain displays, and support photo services and online order pick-up. Flexibility for evenings/weekends is required; prior retail experience is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assists with web pick-up responsibilities (monitors orders, fills orders, delivers orders to customers).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Skills

Fluent English

Job description

Walgreens in Jacksonville, FL is hiring for a customer-focused team member. You will greet customers, assist with products and services, and deliver a courteous, fair checkout experience.

You will ring up purchases, handle returns and exchanges, stock shelves, maintain displays, and support photo services and online order pick-up. Flexibility for evenings/weekends is required; prior retail experience is a plus.