Customer Experience Specialist – Flexible Hours

Walgreens Co.; Skokie (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a Customer Experience Associate in Skokie, IL to greet customers, assist with product selection, and provide fast, friendly checkout service. You will handle purchases, returns, and exchanges while maintaining clean, well-organized store displays and inventory.

The role includes photo area services and web-pickup support. The position requires English fluency, willingness to work evenings and weekends, and prior retail experience preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
• Provides courteous, friendly, fast, and efficient service at the cash register and assists with checkout procedures, sales, returns, exchanges and refunds.
• Keeps counters and shelves clean and well merchandised, maintains stock, and assists with displays and inventory.
• Assists with photo area services including digital passport photos, poster prints, and promotional photo products. Supports web pick-up orders.

Skills

English fluency

Job description

Walgreens Co. is seeking a Customer Experience Associate in Skokie, IL to greet customers, assist with product selection, and provide fast, friendly checkout service. You will handle purchases, returns, and exchanges while maintaining clean, well-organized store displays and inventory.

The role includes photo area services and web-pickup support. The position requires English fluency, willingness to work evenings and weekends, and prior retail experience preferred.