Customer Experience Specialist | Flexible Hours

Walgreens; Holyoke (MA); On-site; USD 20,664,000 - 24,108,000; Full time

Job summary

Walgreens is hiring for an in-store associate to deliver a distinctive customer experience, greet customers, and assist with products and services. You will operate the cash register, handle transactions, and maintain clean, well-merchandised aisles in a fast-paced retail environment.

The role emphasizes friendly service, upselling, and supporting photo and pick-up services. Prior retail experience is preferred, and a flexible schedule, including evenings and weekends, is required.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers, assist with products and services, and resolve issues to ensure a positive experience.
• Operate cash register, handle transactions, returns, and exchanges.
• Maintain clean, well merchandised shelves and assist with stock and displays.
• Promote promotions and suggest related items to customers.
• Provide photo area services and web pick-up support as needed.
• Support store maintenance and adhere to company policies.

Skills

Customer service

Cash handling

Sales support

Merchandising

Tools

POS system

Job description

Walgreens is hiring for an in-store associate to deliver a distinctive customer experience, greet customers, and assist with products and services. You will operate the cash register, handle transactions, and maintain clean, well-merchandised aisles in a fast-paced retail environment.

The role emphasizes friendly service, upselling, and supporting photo and pick-up services. Prior retail experience is preferred, and a flexible schedule, including evenings and weekends, is required.