Customer Experience Specialist - Auto Service

WizeHire, Inc; East Hanover (NJ); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401(k) with company match

Job summary

C&L Autobody in Washington, NJ (and soon in Phillipsburg, NJ) is hiring a Customer Service Representative. You’ll be essential in delivering top-tier service, addressing inquiries, coordinating service appointments, and guiding customers through the repair process.

We offer competitive pay and full benefits including medical, dental, and vision, paid time off, paid holidays, and a 401(k) with company match.

Qualifications

• Excellent communication and problem-solving skills.
• Able to handle customer inquiries and coordinate service appointments.
• Strong focus on delivering high-quality customer service.

Responsibilities

• Address customer inquiries and provide information about services.
• Coordinate service appointments and timing with customers.
• Ensure customer satisfaction throughout the service experience.

Skills

Communication

Problem-solving

Customer service

Job description

C&L Autobody in Washington, NJ (and soon in Phillipsburg, NJ) is hiring a Customer Service Representative. You’ll be essential in delivering top-tier service, addressing inquiries, coordinating service appointments, and guiding customers through the repair process.

We offer competitive pay and full benefits including medical, dental, and vision, paid time off, paid holidays, and a 401(k) with company match.