Customer Experience Specialist

Domino's; Portsmouth (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

A well-known pizza chain is looking for a Customer Service Representative in Portsmouth, Virginia. The role involves providing excellent customer service over the phone and at carryout. Responsibilities include ensuring order accuracy, maintaining a professional appearance, and demonstrating exceptional customer service skills. Candidates must be polite, knowledgeable about menu items, and able to follow strict operational guidelines. This is a full-time position offering the chance to work in a dynamic environment.

Qualifications

• Must demonstrate customer WOW steps: apologize, fulfill requests, and provide something extra.
• Drivers must have $1 in coin change for deliveries.
• Proper hygiene must be practiced before handling food.

Responsibilities

• Answer customer inquiries over the phone and in-store.
• Ensure a clean and professional appearance.
• Accurately confirm orders for delivery.

Skills

Polite and courteous communication

Knowledge of menu items

Customer service skills

Job description

A well-known pizza chain is looking for a Customer Service Representative in Portsmouth, Virginia. The role involves providing excellent customer service over the phone and at carryout. Responsibilities include ensuring order accuracy, maintaining a professional appearance, and demonstrating exceptional customer service skills. Candidates must be polite, knowledgeable about menu items, and able to follow strict operational guidelines. This is a full-time position offering the chance to work in a dynamic environment.