Customer Experience Specialist

SmartRecruiters, Inc.; MetroWest (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino’s Pizza is hiring a Customer Service Representative to greet customers, take orders, and handle payments at the counter. You will ensure products are made to spec and maintain a clean, welcoming environment for guests.

The role requires a friendly, chatty personality, reliability, and willingness to work with a team. Applicants must be at least 16 and able to pass a background check.

Qualifications

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Know products inside and out to answer questions.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, and complaints.
• Coordinate with colleagues as necessary.
• Provide feedback on the efficiency of the customer service process.
• Manage a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional support.

Responsibilities

• Greeting customers and taking orders with a smile.
• Operate the cash register and collect payment from customers.
• Make consistent products within Domino’s Pizza guidelines.
• Maintain a clean and organized work environment from the customer’s viewpoint.
• Maintain a professional appearance per grooming standards.

Skills

Customer service

Communication

Problem solving

Team coordination

Professional attitude

Job description

Domino’s Pizza is hiring a Customer Service Representative to greet customers, take orders, and handle payments at the counter. You will ensure products are made to spec and maintain a clean, welcoming environment for guests.

The role requires a friendly, chatty personality, reliability, and willingness to work with a team. Applicants must be at least 16 and able to pass a background check.