Customer Experience Specialist

Walgreens Co.; Elizabeth (NJ); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Elizabeth, NJ, is seeking a customer-focused associate to provide outstanding service at the register and throughout the store. You will greet customers, assist with products and services, and resolve issues to ensure a positive experience.

The role emphasizes courteous, efficient checkout, as well as merchandising, stock rotation, and adherence to store standards. Flexibility to work evenings and weekends is requested, and prior retail experience is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with team members to deliver a distinctive experience.
• Provides courteous, friendly, fast, and efficient service at the register.
• Registers customer purchases, processes returns, and handles exchanges as needed.
• Maintains clean, merchandised counters and shelves, and assists with stock rotation.
• Assists with exterior and interior store maintenance and adheres to company policies.

Skills

Customer service

Cash handling

Communication

Teamwork

Flexibility

Job description

Walgreens Co. in Elizabeth, NJ, is seeking a customer-focused associate to provide outstanding service at the register and throughout the store. You will greet customers, assist with products and services, and resolve issues to ensure a positive experience.

The role emphasizes courteous, efficient checkout, as well as merchandising, stock rotation, and adherence to store standards. Flexibility to work evenings and weekends is requested, and prior retail experience is preferred.