Customer Experience Specialist

Workoo Technologies; California City (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading technology company is seeking a Customer Service Representative in California City. The ideal candidate enjoys engaging with customers and effectively resolving issues. Responsibilities include communicating with customers through phone, email, and chat, providing detailed product information, and collaborating with internal teams. Applicants should have 1-3 years of relevant experience and strong verbal, written, and interpersonal skills, as well as proficiency in multitasking and prioritizing tasks.

Qualifications

• At least 1 - 3 years of relevant work experience.
• Ability to multi-task, organize, and prioritize work.
• Excellent verbal, written, and interpersonal skills.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Excellent phone etiquette

Excellent verbal communication

Organizational skills

Multi-tasking

Job description

A leading technology company is seeking a Customer Service Representative in California City. The ideal candidate enjoys engaging with customers and effectively resolving issues. Responsibilities include communicating with customers through phone, email, and chat, providing detailed product information, and collaborating with internal teams. Applicants should have 1-3 years of relevant experience and strong verbal, written, and interpersonal skills, as well as proficiency in multitasking and prioritizing tasks.