Customer Experience & Sales Support (Dry Goods)

Von Maur, Inc.; Oak Brook (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Sales Support team member to enhance the customer experience from greeting to purchase completion. You will handle POS transactions, assist callers, and help with stocking and display preparation.

The role offers a friendly, family-like environment with comprehensive benefits, merchandise discounts, and opportunities to grow within the company. Illinois-based base wage starts at $15.00/hour.

Qualifications

• Experience delivering friendly customer service in a retail environment.
• Ability to greet customers warmly and assist with purchases and questions.
• Comfort with handling cash, scanner, and basic POS tasks.

Responsibilities

• Own the customer experience by greeting customers sincerely and thanking them.
• Ring POS transactions and enter account information accurately.
• Answer phone calls and assist callers with questions or directions.
• Unpack and display stock to maintain attractive storefronts.
• Wrap and bag merchandise for customers.
• Be available to work day, evening, and weekend shifts.

Skills

Customer service

Cash handling

Phone support

Tools

POS system

Job description

Von Maur, Inc. is seeking a Sales Support team member to enhance the customer experience from greeting to purchase completion. You will handle POS transactions, assist callers, and help with stocking and display preparation.

The role offers a friendly, family-like environment with comprehensive benefits, merchandise discounts, and opportunities to grow within the company. Illinois-based base wage starts at $15.00/hour.