Customer Experience & Sales Specialist

R301US Hibbett Retail, Inc.; West Burlington (IA); On-site; USD 13,000 - 18,000; Part time

Job summary

Hibbett Retail, Inc. is seeking a Sales Associate for our West Burlington, IA store. You will deliver quality customer service, promote merchandise, and help customers find products that meet their needs.

Join our team to learn product knowledge, assist in daily operations, and contribute to sales goals. A friendly, customer-focused attitude and willingness to work in a fast-paced retail environment are valued.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Job description

Hibbett Retail, Inc. is seeking a Sales Associate for our West Burlington, IA store. You will deliver quality customer service, promote merchandise, and help customers find products that meet their needs.

Join our team to learn product knowledge, assist in daily operations, and contribute to sales goals. A friendly, customer-focused attitude and willingness to work in a fast-paced retail environment are valued.