Customer Experience & Sales Specialist

The Home Depot, Inc.; Shawnee (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

The Home Depot, Inc. Customer Service/Sales associates provide fast, friendly service by actively engaging with customers to assess their needs and offer appropriate solutions.

They use product knowledge and store tools to inform customers and help close sales, while maintaining clean, in-stock departments and ensuring a safe shopping environment. Role involves greeting, qualifying, recommending, and closing sales with customers in their department and supporting adjacent areas.

Responsibilities

• Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
• Learn about products using our tools and provide information to customers to help sell an entire project.
• Greet, qualify, recommend and close every customer in their department and handle basics in adjacent departments.
• Maintain in-stock conditions and ensure departments are clean, shop-able, and safe.
• Follow safety policies, complete safety training, correct hazards or report them to the Manager on Duty, and work safely.
• Collaborate with Department Supervisor and other associates across departments.

Job description

The Home Depot, Inc. Customer Service/Sales associates provide fast, friendly service by actively engaging with customers to assess their needs and offer appropriate solutions.

They use product knowledge and store tools to inform customers and help close sales, while maintaining clean, in-stock departments and ensuring a safe shopping environment. Role involves greeting, qualifying, recommending, and closing sales with customers in their department and supporting adjacent areas.