Customer Experience Sales Associate - 40% Discount

Bath & Body Works; Towson (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

DailyPay

Tuition reimbursement

Scholarship opportunities

No-cost mental health support

Paid time off

40% merchandise discount

Job summary

Bath & Body Works Towson is seeking a Sales Associate to be the face of our brand, understanding customers’ needs and helping them select products. You will deliver high-energy service and drive loyalty program enrollment in a busy store.

Join a team that emphasizes customer care, product knowledge, and brand standards while maintaining a safe, welcoming shopping environment. This role includes standing, walking, and lifting in a fast-paced setting.

Qualifications

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check‑out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Skills

Customer-first mindset

Sales experience

Communication skills

Adaptability

Availability for peak times

Job description

Bath & Body Works Towson is seeking a Sales Associate to be the face of our brand, understanding customers’ needs and helping them select products. You will deliver high-energy service and drive loyalty program enrollment in a busy store.

Join a team that emphasizes customer care, product knowledge, and brand standards while maintaining a safe, welcoming shopping environment. This role includes standing, walking, and lifting in a fast-paced setting.