Customer Experience & Sales Associate

Coastal Country; Tooele (UT); On-site; USD 17,000 - 21,000; Full time

Job summary

Coastal Country in Tooele, Utah is seeking a customer-focused team member to assist customers, answer questions, and help locate products. The role covers greeting customers, handling inquiries by phone, and supporting merchandising and housekeeping tasks.

The position requires basic computer and email skills, strong communication, and adaptability to shifting retail needs. Prior retail familiarity is a plus.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products C-A-L Ranch sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Skills

Written communication

Verbal communication

Interpersonal skills

Adaptability

Computer literacy

Retail concepts

Attention to detail

Job description

Coastal Country in Tooele, Utah is seeking a customer-focused team member to assist customers, answer questions, and help locate products. The role covers greeting customers, handling inquiries by phone, and supporting merchandising and housekeeping tasks.

The position requires basic computer and email skills, strong communication, and adaptability to shifting retail needs. Prior retail familiarity is a plus.