Customer Experience Retail Associate - Flexible Schedule

MINISO USA; Newark (DE); On-site; USD 18,000 - 23,000; Full time

Job summary

The MINISO USA Sales Associate delivers outstanding customer experiences by greeting shoppers, identifying needs, and offering personalized recommendations. You’ll promote the store’s membership program, drive sales, and uphold inviting, energetic service throughout each shift.

Key responsibilities include aiding customers, executing purchases at the POS, restocking, maintaining clean displays, and participating in promotions.

Qualifications

• High school diploma or equivalent required.
• Retail sales experience preferred.
• Strong communication and customer service orientation.

Responsibilities

• Greet and assist customers promptly.
• Anticipate and fulfill customer needs with product knowledge.
• Utilize suggestive selling techniques.
• Maintain visual merchandising standards.
• Process sales transactions using POS.
• Assist with inventory management and restocking.
• Demonstrate product knowledge to upsell.
• Maintain a clean, professional store environment.
• Participate in promotions and events.
• Access and organize stock in high storage areas safely.
• Flexible schedule including days, evenings, weekends, and potential overnight shifts and travel as necessary.
• Strong communication and customer service orientation.
• Basic math abilities.
• High School Diploma or equivalent.
• Retail sales experience preferred.

Skills

Customer service

Communication skills

Basic math

Retail sales

Education

High School Diploma

Job description

The MINISO USA Sales Associate delivers outstanding customer experiences by greeting shoppers, identifying needs, and offering personalized recommendations. You’ll promote the store’s membership program, drive sales, and uphold inviting, energetic service throughout each shift.

Key responsibilities include aiding customers, executing purchases at the POS, restocking, maintaining clean displays, and participating in promotions.