Customer Experience Retail Associate

Ross Stores; Rocky Mount (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Ross Stores is seeking a Retail Associate in Rocky Mount, North Carolina. The ideal candidate will ensure a positive shopping experience for customers while maintaining store standards, assisting with merchandise, and providing excellent customer service. Responsibilities include cleaning, merchandising, and managing customer interactions. Applicants should possess strong communication skills and a customer-centric approach. This position requires standing for long periods and handling items. The job offers a supportive environment focused on teamwork and customer satisfaction.

Qualifications

• Effectively communicate with Customers, Associates, and Store Leadership in a friendly manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure Customers have a positive shopping experience.
• Maintain a clean work area and ensure proper merchandise presentation.
• Assist Customers in all needs and provide prompt responses.

Skills

Customer communication

Mathematical calculations

Job description

Ross Stores is seeking a Retail Associate in Rocky Mount, North Carolina. The ideal candidate will ensure a positive shopping experience for customers while maintaining store standards, assisting with merchandise, and providing excellent customer service. Responsibilities include cleaning, merchandising, and managing customer interactions. Applicants should possess strong communication skills and a customer-centric approach. This position requires standing for long periods and handling items. The job offers a supportive environment focused on teamwork and customer satisfaction.