Customer Experience Retail Associate

The TJX Companies, Inc.; Prince Frederick (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

TJ Maxx in Prince Frederick, MD is seeking team members to deliver an exceptional customer experience while keeping a clean and organized store. You will engage customers, process transactions, and promote loyalty programs across departments.

Join a dynamic, values-driven team with opportunities to grow. Competitive hourly pay starts at USD 15.50–16.00 per hour, plus benefits and associate discounts. Apply today to be part of our TJX family.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Job description

TJ Maxx in Prince Frederick, MD is seeking team members to deliver an exceptional customer experience while keeping a clean and organized store. You will engage customers, process transactions, and promote loyalty programs across departments.

Join a dynamic, values-driven team with opportunities to grow. Competitive hourly pay starts at USD 15.50–16.00 per hour, plus benefits and associate discounts. Apply today to be part of our TJX family.