Customer Experience Retail Associate

Ross Stores; Opelika (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Ross Stores in Opelika, Alabama is seeking a Retail Associate responsible for ensuring a positive shopping experience for customers. The Associate will engage with customers, assist with merchandise inquiries, maintain store cleanliness, and practice safety protocols. Successful candidates must be effective communicators and able to perform basic math. It's a position focused on customer satisfaction and team collaboration, adhering to company standards and procedures.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly and respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure Customers have a positive shopping experience.
• Assist Customers with merchandise and answer questions knowledgeably.
• Maintain a clean and organized store environment.
• Practice safety and report unsafe conditions immediately.
• Expedite newly received merchandise to the sales floor.

Skills

Effective communication

Basic mathematical calculations

Job description

Ross Stores in Opelika, Alabama is seeking a Retail Associate responsible for ensuring a positive shopping experience for customers. The Associate will engage with customers, assist with merchandise inquiries, maintain store cleanliness, and practice safety protocols. Successful candidates must be effective communicators and able to perform basic math. It's a position focused on customer satisfaction and team collaboration, adhering to company standards and procedures.