Customer Experience Retail Associate

Ross Stores; Lexington (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

Ross Stores is hiring a Retail Associate in Lexington, KY. The role focuses on ensuring a positive shopping experience for Customers, including maintaining a clean store, assisting with merchandise, and following safety protocols. Candidates should possess strong customer service skills and be comfortable performing physical tasks such as lifting and standing for long periods. A friendly demeanor and effective communication are essential. This position is integral to achieving store operational goals and enhancing customer satisfaction.

Qualifications

• Ability to effectively communicate with Customers, Associates and Store Leadership.
• Ability to perform basic mathematical calculations.
• Capability to lift more than 25 pounds occasionally.

Responsibilities

• Ensure a positive shopping experience for Customers.
• Assist Customers with merchandise and queries effectively.
• Maintain a clean and organized store environment.

Skills

Customer service

Attention to detail

Basic math skills

Tools

POS systems

Janitorial equipment

Job description

Ross Stores is hiring a Retail Associate in Lexington, KY. The role focuses on ensuring a positive shopping experience for Customers, including maintaining a clean store, assisting with merchandise, and following safety protocols. Candidates should possess strong customer service skills and be comfortable performing physical tasks such as lifting and standing for long periods. A friendly demeanor and effective communication are essential. This position is integral to achieving store operational goals and enhancing customer satisfaction.