Customer Experience Retail Associate

∙ Elijah House Foundation; Illinois; On-site; USD 2,066,400 - 2,217,936; Part time

Job summary

pOpshelf is seeking a Team Member to support daily store operations in a fast-paced retail environment. You will greet customers, stock and merchandise displays, operate the cash register, and maintain store cleanliness to ensure an excellent shopping experience.

High school diploma or equivalent preferred. You will follow merchandising guidelines, rotate stock to keep displays fresh, and assist customers at self-checkout as needed. Equal opportunity employer.

Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock and display merchandise.

Responsibilities

• Provide superior customer service to exceed the customer’s expectations.
• Possess product knowledge and use of selling techniques to enhance the customer experience.
• Maintain a safe, clean and well‑organized store environment that delights our customers.
• Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf.
• With the assistance of Company merchandising guidelines, rotate product to create eye‑catching displays to drive sales.
• Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Operate cash register(s) and scanner to itemize and total customer’s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self‑checkout process at multiple register terminals simultaneously.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Customer service

Interpersonal communication

Planogram compliance

Cash handling

Math skills

Cash register operation

Merchandise stocking

Education

High school diploma or equivalent preferred

Job description

pOpshelf is seeking a Team Member to support daily store operations in a fast-paced retail environment. You will greet customers, stock and merchandise displays, operate the cash register, and maintain store cleanliness to ensure an excellent shopping experience.

High school diploma or equivalent preferred. You will follow merchandising guidelines, rotate stock to keep displays fresh, and assist customers at self-checkout as needed. Equal opportunity employer.