Customer Experience Representative

Xperience Xscape Travels; Remote; USD 30,000 - 40,000; Full time

Job summary

A travel services company is hiring a Remote Customer Experience Representative to assist clients with trip planning, booking updates, and customer support. No prior experience is required as full training will be provided. Ideal for those who love travel and enjoy customer service. Responsibilities include assisting clients via email, phone, or chat, updating bookings and schedules, and providing travel information. This position allows for flexible remote work, making it an excellent opportunity for travel enthusiasts.

Qualifications

• No prior experience required, full training provided.
• Enjoyment of travel and customer service is a plus.
• Ability to work flexibly in a remote setting.

Responsibilities

• Assist clients via email, phone, or chat.
• Update bookings, schedules, and itinerary details.
• Provide basic destination and travel information.
• Offer support with documentation and trip questions.
• Maintain accurate notes and follow company processes.

Job description

About the Role

Xperience Xscape Travels is hiring a Remote Customer Experience Representative to help clients with trip planning, booking updates, customer support, and travel coordination. No prior experience is required — full training provided. This is a great opportunity for anyone who enjoys travel, customer service, and flexible remote work.

Responsibilities

• Assist clients via email, phone, or chat
• Update bookings, schedules, and itinerary details
• Provide basic destination and travel information
• Offer support with documentation and trip questions
• Maintain accurate notes and follow company processes