Customer Experience Pro — Flexible Schedule

Walgreens Co.; Bay City (MI); On-site; USD 21,000 - 26,000; Part time

Job summary

Walgreens Co. in Bay City, MI is seeking a Customer Experience teammate to greet customers, assist with products, and resolve issues to ensure a positive shopping experience. You will handle transactions, maintain clean shelves, and support photo services and online order pick-ups.

The role emphasizes friendly service, teamwork, and adherence to store policies, with opportunities for growth and ongoing training. A flexible schedule including evenings and weekends is required.

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Greet customers and assist with products and services; resolve issues to ensure a positive experience.
• Operate cash register; collect cash, give change; process refunds, exchanges, and voids as needed.
• Keep counters and shelves clean, merchandised, and price items; assist with stock rotation and restocks.
• Provide customer service in photo area, including passport photos and promotional products; support web pick-up orders.
• Follow asset protection procedures and comply with company policies; maintain respectful coworker relationships.
• Assist with displays, seasonal setups, and store resets as directed.
• Participate in training programs and complete required learning modules.

Skills

Customer service

Cash handling

Merchandising

Teamwork

Job description

Walgreens Co. in Bay City, MI is seeking a Customer Experience teammate to greet customers, assist with products, and resolve issues to ensure a positive shopping experience. You will handle transactions, maintain clean shelves, and support photo services and online order pick-ups.

The role emphasizes friendly service, teamwork, and adherence to store policies, with opportunities for growth and ongoing training. A flexible schedule including evenings and weekends is required.