Customer Experience Pro - Flexible Hours & Benefits

Wawa, Inc; Baltimore (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

ESOP

Tuition Reimbursement

401(k) Plan

Medical/Dental Coverage

Flexible Spending Accounts

Wellness Programs

Employee Credit Union

Paid Time Off

Employee Resource Groups

Job summary

Wawa, Inc is seeking a Customer Service Associate in Baltimore to greet customers, take orders, prepare items, operate the register, and help keep the store clean and inviting. The role emphasizes friendly, efficient service and teamwork in a busy convenience store setting.

We offer extensive benefits including ESOP, 401(k) with match, medical/dental/vision, tuition reimbursement, paid time off, flexible schedules, and employee discounts to support associates’ well-being and growth.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items and keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards.
• Assist with lottery and ID verification for age-restricted products.
• Ensure shelves are stocked, fresh, and inviting.
• Perform store housekeeping and safety tasks following policies.

Skills

Communication

Customer service

Job description

Wawa, Inc is seeking a Customer Service Associate in Baltimore to greet customers, take orders, prepare items, operate the register, and help keep the store clean and inviting. The role emphasizes friendly, efficient service and teamwork in a busy convenience store setting.

We offer extensive benefits including ESOP, 401(k) with match, medical/dental/vision, tuition reimbursement, paid time off, flexible schedules, and employee discounts to support associates’ well-being and growth.