Customer Experience Pro - Fast-Paced Car Care & Sales

Mister Car Wash, Inc.; Grand Ledge (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Mister Car Wash, Inc. is seeking a friendly Guest Service Specialist to greet customers with a smile, enthusiastically promote products and the Unlimited Wash Club, and ensure guests leave with a clean, dry, shiny car.

You’ll work with a team in a fast-paced, outdoor environment, handling questions and helping customers choose the best wash options while staying on your feet and lifting as needed. Weekend shifts may apply.

Qualifications

• Excellent communication and friendly demeanor.
• Ability to upsell and explain programs.
• Comfortable working outdoors and standing for long periods.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Strong communication

Job description

Mister Car Wash, Inc. is seeking a friendly Guest Service Specialist to greet customers with a smile, enthusiastically promote products and the Unlimited Wash Club, and ensure guests leave with a clean, dry, shiny car.

You’ll work with a team in a fast-paced, outdoor environment, handling questions and helping customers choose the best wash options while staying on your feet and lifting as needed. Weekend shifts may apply.