Customer Experience & Pizza Order Specialist

Domino's Franchise; Minooka (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A pizza franchise in Minooka is seeking an enthusiastic Customer Service Representative to ensure exceptional service and delicious pizzas. Responsibilities include answering phones, taking orders, cash handling, and maintaining hygiene standards. Candidates should have excellent customer service skills, strong communication, and multitasking abilities. A high school diploma is preferred. This role requires physical stamina, flexibility for working various shifts, and reliable transport. Join our team to be the face of our organization!

Qualifications

• Excellent customer service skills with a friendly and professional demeanor.
• Strong communication abilities, both verbal and listening.
• Basic math skills for handling cash transactions.
• Ability to multitask in a fast-paced environment.
• Detail-oriented with a focus on accuracy in order-taking and food preparation.
• Team player with a positive attitude and willingness to help others.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Food handling experience is a plus, but not required (training will be provided).
• Must be at least 16 years of age with reliable transportation to and from work.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Provide outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with additional tasks as needed to support the store's daily operations.

Skills

Customer service skills

Strong communication abilities

Basic math skills

Multitasking

Detail-oriented

Team player

Education

High school diploma or equivalent

Job description

A pizza franchise in Minooka is seeking an enthusiastic Customer Service Representative to ensure exceptional service and delicious pizzas. Responsibilities include answering phones, taking orders, cash handling, and maintaining hygiene standards. Candidates should have excellent customer service skills, strong communication, and multitasking abilities. A high school diploma is preferred. This role requires physical stamina, flexibility for working various shifts, and reliable transport. Join our team to be the face of our organization!