Customer Experience & Merchandising Associate

Fred Meyer, Inc.; Tualatin (OR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling & financial coaching

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Fred Meyer, Inc. is looking for team members to provide an outstanding customer experience in a busy store environment.

The role supports the department manager to hit sales and profit goals while upholding safety, quality standards and the company values of respect, integrity and inclusion. Based in Oregon, the position emphasizes welcoming customers, answering product questions, stocking merchandise, and ensuring displays meet department standards.

Qualifications

• Minimum 18 years of age.
• Knowledge of basic math: counting, addition, and subtraction.
• High school diploma or equivalent.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Observe scheduled shift operating hours.
• Adhere to all local, state and federal health and civil codes.
• Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
• Demonstrate creative merchandising.
• Keep displays fully stocked and conditioned according to department standards.
• Be aware of arrival dates of products.
• Maintain workload to guarantee that production deadlines are met.
• Receive and utilize all bulletins, announcements, and special programs to assist with creating additional sales.
• Complete all paperwork according to company policy.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, associate and customer engagement rules are being followed.
• Promote sales through intercom announcements.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

Skills

Customer service

Basic math

Second language

Education

High school diploma or equivalent

Job description

Fred Meyer, Inc. is looking for team members to provide an outstanding customer experience in a busy store environment.

The role supports the department manager to hit sales and profit goals while upholding safety, quality standards and the company values of respect, integrity and inclusion. Based in Oregon, the position emphasizes welcoming customers, answering product questions, stocking merchandise, and ensuring displays meet department standards.