Customer Experience & Merchandising Associate

The TJX Companies, Inc.; The Dalles (OR); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care options

Job summary

TJ Maxx, part of The TJX Companies, Inc., is hiring at our store in The Dalles, OR. You will contribute to delivering a highly satisfactory customer experience while maintaining a clean and organized store environment and supporting multiple areas as needed.

The role emphasizes customer engagement, adherence to procedures, and participation in loss prevention and safety initiatives, with opportunities to learn and grow within a Fortune 100 company known for its off-price retail leadership.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Retail experience

Job description

TJ Maxx, part of The TJX Companies, Inc., is hiring at our store in The Dalles, OR. You will contribute to delivering a highly satisfactory customer experience while maintaining a clean and organized store environment and supporting multiple areas as needed.

The role emphasizes customer engagement, adherence to procedures, and participation in loss prevention and safety initiatives, with opportunities to learn and grow within a Fortune 100 company known for its off-price retail leadership.