Customer Experience & Merchandising Associate

Ross Stores, Inc.; Cedar Falls (IA); On-site; USD 28,000 - 32,000; Full time

Job summary

Ross Stores, Inc. is looking for a Retail Associate in Cedar Falls, IA. The Retail Associate will be responsible for ensuring a positive shopping experience through customer engagement, maintaining a clean store, and assisting with merchandise. Candidates should have effective communication skills and the ability to perform basic calculations. This role requires a commitment to safety and company standards, making it essential for operational success. Candidates will be trained in all necessary store processes and expected to follow best practices.

Qualifications

• Effectively communicate with Customers and Associates in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure customers have a positive shopping experience through engagement.
• Maintain cleanliness and organization of the store.
• Assist customers with inquiries and merchandise.
• Participate in loss prevention initiatives.

Skills

Customer service

Basic math skills

Communication

Job description

Ross Stores, Inc. is looking for a Retail Associate in Cedar Falls, IA. The Retail Associate will be responsible for ensuring a positive shopping experience through customer engagement, maintaining a clean store, and assisting with merchandise. Candidates should have effective communication skills and the ability to perform basic calculations. This role requires a commitment to safety and company standards, making it essential for operational success. Candidates will be trained in all necessary store processes and expected to follow best practices.