Customer Experience & Mail Operations Specialist

Postal jobs listings; West Hamlin (WV); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plan

Life insurance

Job summary

USPS is looking for personnel to handle mail-related inquiries, sort and distribute mail, and assist customers with mail forwarding and hold services. The role includes clerical support across USPS operations, ensuring accuracy and timely service delivery.

Typical duties involve helping customers, performing routine administrative tasks, and maintaining orderly mail processes in a fast-paced environment.

Qualifications

• Experience in handling customer inquiries and providing service quality.
• Proficient in clerical tasks and mail-related procedures.

Responsibilities

• Sort, label, and distribute mail accurately and promptly.
• Assist customers with services like mail forwarding and holds.
• Handle mail-related inquiries and issues as part of customer service.
• Support USPS operations with administrative tasks and general clerical work.

Skills

Customer service

Clerical work

Mail handling

Job description

USPS is looking for personnel to handle mail-related inquiries, sort and distribute mail, and assist customers with mail forwarding and hold services. The role includes clerical support across USPS operations, ensuring accuracy and timely service delivery.

Typical duties involve helping customers, performing routine administrative tasks, and maintaining orderly mail processes in a fast-paced environment.