Customer Experience Lead: Active Junk Removal & Sales

1-800-GOT-JUNK?; Sacramento (CA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Full benefits package (Medical, Vision

Dental coverage

Retirement options

Job summary

Southwind, the owner of 1-800-GOT-JUNK? Sacramento, is hiring a Customer Experience Lead to energize our on-site service and sales efforts. You will engage customers, drive sales conversations, and coordinate service delivery with a focus on top-tier customer experiences.

The role emphasizes high-energy interaction, physical tasks, and on-site leadership across a fast-paced junk removal environment. Competitive pay with profit share is available.

Qualifications

• Sales-oriented mindset and drive to exceed customer expectations.
• Friendly and personable, delivering outstanding service.
• Physically active and able to handle hands-on tasks.
• Reliable and hardworking with a positive team contribution.

Responsibilities

• Create WOW moments through outstanding customer service.
• Lead pricing conversations, close on-site sales, and deliver clear estimates.
• Remove junk safely from homes and businesses.
• Drive, navigate, and operate box trucks (training provided).
• Lift, carry, load, and maneuver items up to 75+ lbs.
• Represent our brand with integrity, professionalism, and a sharp appearance.

Skills

Sales-driven

People focused

Energetic

Dependable

Strong communicator

Job description

Southwind, the owner of 1-800-GOT-JUNK? Sacramento, is hiring a Customer Experience Lead to energize our on-site service and sales efforts. You will engage customers, drive sales conversations, and coordinate service delivery with a focus on top-tier customer experiences.

The role emphasizes high-energy interaction, physical tasks, and on-site leadership across a fast-paced junk removal environment. Competitive pay with profit share is available.