Customer Experience & Food Prep Associate

Wawa, Inc; Smyrna (DE); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical/dental/vision and mentalhealth

ESOP

401(k) + matching

Education Assistance Program

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate to greet customers, prepare food items, and handle payments. You will ensure every guest has a quick, courteous experience and help maintain clean, well-stocked stores.

This role supports a beloved brand focused on people, service, and community, with opportunities to grow within the store network. The position offers competitive hourly pay, benefits, and a supportive team environment.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following all policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, trash disposal, and more.

Job description

Wawa, Inc. is seeking a Customer Service Associate to greet customers, prepare food items, and handle payments. You will ensure every guest has a quick, courteous experience and help maintain clean, well-stocked stores.

This role supports a beloved brand focused on people, service, and community, with opportunities to grow within the store network. The position offers competitive hourly pay, benefits, and a supportive team environment.