Customer Experience & Equipment Support Specialist

U-Haul International, Inc.; Roanoke (VA); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Hiring bonuses

Health insurance

Paid holidays and vacation

401(k) Savings Plan

Job summary

A leading moving equipment provider is seeking a dedicated Customer Service Representative in Roanoke, Virginia. The role emphasizes assisting customers, managing equipment inspections, and utilizing technology during rentals. Candidates should have a valid driver’s license and a high school diploma. The role offers on-the-job training, competitive bonuses, and various employee benefits. This is a part-time position that provides opportunities for advancement and a supportive work environment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• Experience in customer service is preferable.
• Ability to manage physical demands including lifting 50 lbs.

Responsibilities

• Assist customers inside and outside a U-Haul center with services.
• Use technology to manage rentals and inventory.
• Inspect and maintain U-Haul equipment and trucks.
• Answer customer questions regarding products and services.

Skills

Customer assistance

Technical proficiency

Equipment inspection

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift

Job description

A leading moving equipment provider is seeking a dedicated Customer Service Representative in Roanoke, Virginia. The role emphasizes assisting customers, managing equipment inspections, and utilizing technology during rentals. Candidates should have a valid driver’s license and a high school diploma. The role offers on-the-job training, competitive bonuses, and various employee benefits. This is a part-time position that provides opportunities for advancement and a supportive work environment.