Customer Experience Champion — Flexible Shifts

wendysdesmond; Rancho Cordova (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Wendy's is seeking an energetic team member who greets customers with a smile, delivers fast, friendly service, and helps maintain a clean, welcoming restaurant. You will be part of a crew focused on teamwork, safety, and consistent, high-quality food preparation.

You will contribute to a positive dining experience, follow CHAMPS and BLAST standards, and support daily goals through proactive collaboration with teammates and managers.

Qualifications

• Needs little guidance in solving problems
• Trains on their core position using the We Learn
• Role models How We Win Together (HWWT²) and Achieving Breakthrough Results (ABR) culture within their restaurant
• Goes for breakthrough results by suggestive selling
• Focuses on achieving excellence in current role as a foundation for bigger responsibilities

Responsibilities

• Greets each customer with a smile
• Creates a winning customer experience
• Goes for breakthrough results by suggestive selling
• Knows restaurant and shift goals and works to achieve them everyday
• Follows food & safety procedures and reports issues to the Manager on Duty and/or RGM
• Role models customer mania and has a passion for winning by following standards

Skills

Step Change Thinker

Know How Builder

People Grower

Action Driver

Intentionality to Lead

Flexible scheduling

Arrive at work on time

Job description

Wendy's is seeking an energetic team member who greets customers with a smile, delivers fast, friendly service, and helps maintain a clean, welcoming restaurant. You will be part of a crew focused on teamwork, safety, and consistent, high-quality food preparation.

You will contribute to a positive dining experience, follow CHAMPS and BLAST standards, and support daily goals through proactive collaboration with teammates and managers.