Customer Experience Cart Attendant

Sam's West, Inc.; Fairlawn (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Company-paid life insurance

PTO and leave programs

Disability insurance

Live Better U tuition assistance

Job summary

Sam's Club in Fairlawn, OH is seeking team members to assist members in loading purchases, maintaining a clean and well‑kept parking lot, and ensuring smooth pickup experiences. You will stay active on your feet in a fast‑paced environment, focusing on member satisfaction and safety.

You will help with carrying items, answering questions, and supporting a great member experience, rain or shine.

Responsibilities

• Fill pickup orders by notifying members of delays and out-of-stock items; offer alternatives as needed.
• Ensure items are packaged and dispensed correctly when members arrive for pickup.
• Assist members with loading purchases into vehicles and transporting items within the club.
• Maintain facility safety through regular safety sweeps and adherence to company policies.
• Process member purchases and assist with payments according to policies and membership types.
• Keep carts, flatbeds, and designated areas organized and accessible for members.

Skills

Customer service

Multi-tasking

Stamina

Problem solving

Teamwork

Job description

Sam's Club in Fairlawn, OH is seeking team members to assist members in loading purchases, maintaining a clean and well‑kept parking lot, and ensuring smooth pickup experiences. You will stay active on your feet in a fast‑paced environment, focusing on member satisfaction and safety.

You will help with carrying items, answering questions, and supporting a great member experience, rain or shine.