Customer Experience Attendant

Weis Markets, Inc.; Wyomissing (Berks County); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

Weis Markets, Inc. is seeking a Customer Experience Attendant to greet customers, assist with groceries, and help keep the store clean and welcoming.

In this on-site role you will retrieve carts, bag groceries, answer questions, and support cashiers while maintaining safety and organization.

The position requires a high school diploma or GED; no prior experience is required, and Weis Markets provides an Equal Opportunity Employer environment.

Qualifications

• Education and/or experience completed or working towards a high school diploma or GED.
• No prior experience required.
• Weis Markets is an Equal Opportunity Employer and will not discriminate against applicants or employees on various protected bases.

Responsabilités

• Greets customers in a cheerful manner and answers questions while providing assistance.
• Retrieves shopping carts and ensures they are not left in parking areas; brings them to the front.
• Assists customers by loading groceries into vehicles as needed.
• Keeps parking lot, vestibule, and front-end clean and free of debris; maintains trash/recycling receptacles.
• Maintains safety by watching for slip/trip hazards and ensuring exits are clear.
• Assists cashiers by bagging groceries and supporting intercom/patrol duties; cleans and restocks as needed.
• Operates cleaning equipment when trained and keeps equipment in good repair.
• Notifies management when repairs or supplies are needed and cooperates with coworkers to run the department smoothly.
• Performs other duties as required by management.

Connaissances

Customer service

Safety awareness

Teamwork

Formation

High school diploma or GED

Description du poste

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

2759 Paper Mill Road

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Customer Experience Attendant is responsible for the functions below, in addition to other duties as assigned:

• Greets customers in a cheerful manner as they enter the store and thanks them as they leave. Answers customer questions and provides other assistance as required to ensure quality customer service.
• Retrieves all shopping carts on the premises safely and efficiently. Ensures that carts are not left in parking areas and taken from cart corral to front porch of store for customer use. Empties carts of debris. Takes defective carts out of service.
• Helps customers by loading their groceries into vehicles.
• Keeps parking lot, store vestibule and front-end clean and free of debris. Maintains trash and recycling receptacles on porch, empties and replaces bags as necessary.
• Remains alert to safety issues. Pays particular attention to the entrance and exit areas to ensure they are not blocked and are free from slip and fall hazards.
• Assists cashiers by bagging groceries as required. Promptly responds to intercom pages. Sweeps, washes, mops and does general clean-up work. Cleans restrooms and break rooms, replenishes supplies, disposes of waste and keeps building and surrounding grounds in orderly condition.
• May operate (if over 18 years of age and properly trained – training provided) various motor driven equipment used for cleaning. Maintains cleaning equipment in good repair.
• Helps keep the sales floor free of slip and trip hazards. May also clear sidewalks and porch of snow and ice. Disposes of trash and other debris in back room, break room, front-end and parking lot.
• Notifies store management when repairs or maintenance is needed or when he/she observes unsafe conditions which require more than his/her attention. Also, informs store management when there is need for more supplies.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
• May complete other duties of staff as required by management.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or experience completed or working towards a high school diploma or general education degree (GED). No prior experience required.

Weis Markets is an Equal Opportunity Employer:Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.