Customer Experience Attendant

010 Weis Markets, Inc.; Hackettstown (NJ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Associate discount

Paid time off

Job summary

Weis Markets in Mansfield Village Square, NJ, is seeking a friendly, reliable associate to greet customers, help bag groceries, and keep the store clean and safe.

No prior experience required; high school diploma or GED preferred. Pay rate is $15.92–$23.00 per hour, with benefits including MEC health coverage, 401(k) retirement plan with employer match, associate discounts, and paid time off.

Join a team that values teamwork, training, and opportunities to grow within Weis Markets.

Qualifications

• Education and/or experience completed or working towards a high school diploma or GED. No prior experience required.
• Strong customer service and communication skills are beneficial.
• Willingness to learn and follow safety procedures.

Responsibilities

• Greets customers in a cheerful manner as they enter the store and thanks them as they leave.
• Assists customers by bagging groceries and carrying items to vehicles when needed.
• Keeps parking lot, vestibule, and front-end clean and free of debris.
• Maintains trash and recycling receptacles and ensures safe, clear entrances/exits.
• Notifies management of repairs, supply needs, or unsafe conditions.
• Supports cashiers and other associates to ensure smooth store operations.

Skills

Customer service

Safety awareness

Teamwork

Education

High school diploma or GED

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 2045 State Rte 57, Mansfield Village Square

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets customers in a cheerful manner as they enter the store and thanks them as they leave.
• Answers customer questions and provides other assistance as required to ensure quality customer service.
• Retrieves all shopping carts on the premises safely and efficiently.
• Ensures that carts are not left in parking areas and taken from cart corral to front porch of store for customer use.
• Empties carts of debris.
• Takes defective carts out of service.
• Helps customers by loading their groceries into vehicles.
• Keeps parking lot, store vestibule and front-end clean and free of debris.
• Maintains trash and recycling receptacles on porch, empties and replaces bags as necessary.
• Remains alert to safety issues.
• Pays particular attention to the entrance and exit areas to ensure they are not blocked and are free from slip and fall hazards.
• Assists cashiers by bagging groceries as required.
• Promptly responds to intercom pages.
• Sweeps, washes, mops and does general clean-up work.
• Cleans restrooms and break rooms, replenishes supplies, disposes of waste and keeps building and surrounding grounds in orderly condition.
• May operate (if over 18 years of age and properly trained – training provided) various motor driven equipment used for cleaning.
• Maintains cleaning equipment in good repair.
• Helps keep the sales floor free of slip and trip hazards.
• May also clear sidewalks and porch of snow and ice.
• Disposes of trash and other debris in back room, break room, front-end and parking lot.
• Notifies store management when repairs or maintenance is needed or when he/she observes unsafe conditions which require more than his/her attention.
• Also, informs store management when there is need for more supplies.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors.
• Responsible to continuously improve job performance.
• May complete other duties of staff as required by management.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or experience completed or working towards a high school diploma or general education degree (GED). No prior experience required.

Payrate: $15.92-$23.00 Weis Markets offers a competitive wage with access to a variety of benefits and resources such as minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA), and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision, short term disability, term life and AD&D, and voluntary insurance such as hospital indemnity and critical illness. Associate discount - 10% Weis brands, auto and home insurance, employee assistance program with mental health support and wellness, pet insurance, purchasing power and paid time off and sick pay provided the eligibility and criteria specific to the position is met. For information on obtaining New Jersey state benefits when unable to work due to a non-work-related illness or injury, or family leave please visit https://www.nj.gov/labor/myleavebenefits/. Your Future *Age 21 or older are auto-enrolled after 60 days into our 401(k) retirement savings plan. The employer match is 50% on the first 6% of employee contributions. Employer contributions are 100% vested after three consecutive years of service and completing 1,000 hours each year. *Associates with one year of service as of March 1 may apply for our Weis scholarship program.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

At Weis Markets, we firmly believe that together, we can achieve anything! Recognizing that our associates are the backbone of our company, it’s a fact that as our associates grow, opportunities are created for others! Being a family company, we’re always looking for friendly and energetic people to join our team to bring creativity and insight to help our company and communities we serve continue to grow and prosper. Known for talent development at all levels, Weis provides growth and endless career opportunities for people at all stages in life!