Customer Experience Associate - Weekly Pay & Growth

TruGreen Limited Partnership; Londonderry (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Career growth opportunities

Paid time off

Sick time

Holidays

Employee discounts on TruGreenServices

Job summary

TruGreen is hiring a Customer Service Representative in Londonderry, NH. You will respond to customer calls, resolve concerns, and provide solutions that maximize satisfaction with TruGreen services.

The role emphasizes active listening, clear communication, and the ability to learn product details quickly. A supportive team environment, paid training, and growth opportunities are offered.

Qualifications

• Active listening, empathy, de-escalation, and a commitment to delivering exceptional service.
• Excellent written and verbal communication skills in English for professional business interactions.
• Proficiency with Microsoft Office and the ability to quickly learn new systems.
• Familiarity with social media apps (Facebook, Instagram, LinkedIn).
• Ability to learn product, service, and company knowledge to assist customers and support business objectives.
• Ability to interpret and apply company policies and service standards.
• Strong typing and data-entry skills with accuracy.
• Solid organizational and time-management abilities.
• Ability to work independently with coaching within a team environment.
• Must be 18+ and able to pass a background check.

Responsibilities

• Deliver exceptional customer support by answering calls, resolving concerns, and providing solutions.
• Recommend additional products and services that meet customer needs while building sales experience.
• Support a customer-focused culture with reliable, friendly service.

Skills

Active listening

Empathy

Problem solving

Communication skills

English fluency

Microsoft Office

Typing & data-entry

Education

High school diploma or GED

Tools

Microsoft Office

Facebook/Instagram/LinkedIn

Job description

TruGreen is hiring a Customer Service Representative in Londonderry, NH. You will respond to customer calls, resolve concerns, and provide solutions that maximize satisfaction with TruGreen services.

The role emphasizes active listening, clear communication, and the ability to learn product details quickly. A supportive team environment, paid training, and growth opportunities are offered.