Customer Experience Associate — Sell & Shine Auto Services

Mister Car Wash; Ephrata (Lancaster County); On-site; USD 18,000 - 22,000; Full time

Job summary

Mister Car Wash is seeking a friendly Guest Service Specialist to greet customers with a wave and a smile, enthusiastically sell products and the Unlimited Wash Club, and genuinely thank guests for choosing Mister.

You will anticipate and solve customer needs, keep sites clean and inviting, work with teammates to complete tasks, and ensure each car leaves with a clean, dry, and shiny finish. The role is outdoors, fast-paced, and rewarding.

Qualifications

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Responsibilities

• Greet every customer with a wave and a smile.
• Sell products and Unlimited Wash Club membership.
• Ensure each customer leaves with a clean, dry, and shiny car.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Mister Car Wash is seeking a friendly Guest Service Specialist to greet customers with a wave and a smile, enthusiastically sell products and the Unlimited Wash Club, and genuinely thank guests for choosing Mister.

You will anticipate and solve customer needs, keep sites clean and inviting, work with teammates to complete tasks, and ensure each car leaves with a clean, dry, and shiny finish. The role is outdoors, fast-paced, and rewarding.