Customer Experience Associate — Retail Team

Dollar Tree Stores INC; Pickens (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Pickens, South Carolina is seeking a part-time Customer Service Associate to assist customers, process sales at the register, and help maintain a clean, organized store. You will unload merchandise, stock shelves, keep bathrooms clean, and deliver friendly, professional service, while safeguarding cash, following procedures, and supporting leaders.

Join our team to provide a positive shopping experience and grow with a nationwide retailer that values customer service

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*

Skills

Customer service

Follow instructions

Lifting 30-50 lbs

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Pickens, South Carolina is seeking a part-time Customer Service Associate to assist customers, process sales at the register, and help maintain a clean, organized store. You will unload merchandise, stock shelves, keep bathrooms clean, and deliver friendly, professional service, while safeguarding cash, following procedures, and supporting leaders.

Join our team to provide a positive shopping experience and grow with a nationwide retailer that values customer service