Customer Experience Associate - Retail & Photo Services

Walgreens Co.; Pittsburgh (Allegheny County); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in the United States is seeking a store associate to deliver friendly customer service, handle sales at the register, and assist with merchandising and inventory.

The role includes assisting customers with products and services, ensuring a clean, well-stocked store, and participating in web order pick-up and photo services. Must be fluent in English and available for flexible schedules, including evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
• Assists with separation of food items and product placement as specified by policies/procedures.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities and delivers orders to customers as they arrive at store.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Completes special assignments and other tasks as assigned.

Job description

Walgreens Co. in the United States is seeking a store associate to deliver friendly customer service, handle sales at the register, and assist with merchandising and inventory.

The role includes assisting customers with products and services, ensuring a clean, well-stocked store, and participating in web order pick-up and photo services. Must be fluent in English and available for flexible schedules, including evenings and weekends.