Customer Experience Associate – Retail, Entry Level

Dollar Tree Stores; Falmouth (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Falmouth is seeking a Customer Service Associate to enhance customer experience by assisting with inquiries and managing sales. The role requires effective communication, organizational skills, and the ability to lift up to 50 lbs. Previous experience in customer service is preferred. This full-time position offers various perks, including employee assistance and educational benefits.

Qualifications

• Previous customer service experience in a retail environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cleanliness throughout the store.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and respectful environment.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A retail company in Falmouth is seeking a Customer Service Associate to enhance customer experience by assisting with inquiries and managing sales. The role requires effective communication, organizational skills, and the ability to lift up to 50 lbs. Previous experience in customer service is preferred. This full-time position offers various perks, including employee assistance and educational benefits.