Customer Experience Associate - Relocation Experience Preferred

Altair Global; Minnetonka (MN); Hybrid; USD 40,000 - 55,000; Full time

Job summary

A leading company in relocation services is seeking a Customer Experience Associate to support clients' relocation programs. This full-time position requires strong communication and organizational skills, along with administrative experience. The role is hybrid, allowing flexibility in work location, and involves assisting customers with their relocation needs while maintaining accurate documentation.

Qualifications

• High school education required.
• Administrative experience preferred.
• Excellent communication and organizational skills.

Responsibilities

• Maintain knowledge of clients’ relocation benefits.
• Respond to customer inquiries and assist with relocation services.
• Process benefits requests and document activities accurately.

Skills

Communication

Organizational Skills

Administrative Experience

Education

High School Education

Tools

Microsoft Office

Job description

Customer Experience Associate - Relocation Experience Preferred

Join to apply for the Customer Experience Associate - Relocation Experience Preferred role at Altair Global.

This role involves maintaining knowledge of clients’ relocation programs, responding to inquiries, assisting with relocation services, and processing customer requests. The position requires high school education, administrative experience, excellent communication and organizational skills, and proficiency with software tools like Microsoft Office.

The work environment is hybrid, based in Shelton, Connecticut, with flexibility for other locations. Team members must operate standard office equipment and spend significant time on computers and phones, working under deadlines. Reasonable accommodations are available for disabilities.

Responsibilities include:

1. Maintaining knowledge of clients’ relocation benefits
2. Responding to customer inquiries
3. Assisting with relocation services and documentation
4. Documenting activities accurately
5. Processing benefits requests
6. Performing additional tasks as needed

Additional information covers company policies, diversity initiatives, and legal rights. The position is full-time, at the associate level, within the administrative function in the real estate and HR services industries.