Customer Experience Associate — Reliable & Proactive

Taco Bell; Philadelphia (Philadelphia County); On-site; USD 16,531 - 20,664; Full time

Job summary

A popular fast-food restaurant in Philadelphia is seeking individuals for customer service roles. Responsibilities include maintaining a clean environment, greeting customers warmly, and collaborating with peers. Successful candidates will demonstrate initiative, reliability, and a positive attitude towards both customers and management. This is an excellent opportunity for those who enjoy working in a team-oriented atmosphere and are eager to provide great service.

Responsibilities

• Presents a neat, clean appearance, in company uniform.
• Greets each customer they encounter with a smile and a word of welcome or departure.
• Maintains a clean and safe environment for customers.
• Serves customers according to all company procedures and standards.
• Cooperation with peers - work with fellow employees as part of a team.
• Demonstrates a positive and enthusiastic attitude with co-workers.
• Helps new employees through training and orientation.
• Demonstrates patience and understanding when training others.
• Keeps other employees informed about what he/she is doing.
• Attendance - is personally reliable.
• Understands posted work schedule and reports to work as scheduled, on time, in uniform.
• Provides appropriate notice when unable to be at work.
• Provides written notice for being late or absent as required.
• Understands and uses approved time keeping system.
• Cooperation with Management - is open and receptive to requests.
• Demonstrates a positive and enthusiastic attitude with management.
• Adjusts positively to requests for change from managers.
• Accepts procedural changes positively and without loss of effectiveness.
• Alerts management to station needs.
• Anticipates problems and brings them to management's attention.
• Follows through with all commitments made.
• Initiative and Energy - takes action without being told.
• Helps others when needed without being asked.
• Demonstrates a sense of urgency on the job.
• Is effective working on more than one task at a time.
• Finishes tasks completely once begun.
• Suggests ideas for solving problems, improving procedures.

Job description

A popular fast-food restaurant in Philadelphia is seeking individuals for customer service roles. Responsibilities include maintaining a clean environment, greeting customers warmly, and collaborating with peers. Successful candidates will demonstrate initiative, reliability, and a positive attitude towards both customers and management. This is an excellent opportunity for those who enjoy working in a team-oriented atmosphere and are eager to provide great service.