Customer Experience Associate – Paid Training & Leadership Opportunities

Amscot Financial; Lakeland (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Training provided

Evenings/weekends

Team environment

Job summary

Amscot Financial in Lakeland, Florida is hiring a Customer Experience Associate. This entry-level role includes paid training, mentorship from experienced leaders, and clear pathways to leadership positions based on performance.

You will gain hands-on experience in customer service and financial services, work with a supportive team, and enjoy benefits such as paid holidays, health coverage, and a culture that rewards initiative and growth.

Qualifications

• High school diploma or GED.
• Strong communication and customer service skills.
• Availability to work evenings and weekends.
• Reliable transportation.

Responsibilities

• Assist customers with service needs and inquiries.
• Participate in paid training and leadership development.
• Contribute to a positive team environment.

Skills

Customer service

Communication

Dependability

Leadership potential

Education

High school diploma or GED

Job description

Customer Experience Associate – Paid Training & Leadership Opportunities

#382

Lakeland, Florida, United States

Work Location County

Polk County

YOUR NEXT JOB COULD BE THE START OF YOUR LEADERSHIP CAREER!

Looking for more than just another job? At Amscot, your experience in retail, restaurants, fast food, or hospitality could be the beginning of a rewarding career with opportunities to grow into leadership!

Did you know? 100% of our Branch Leaders and District Leaders started in entry-level positions!

At Amscot, we believe advancement should be earned through performance, skills, and initiative--not simply how long you've been employed. There's no minimum waiting period for promotion! Your drive and dedication can open doors to exciting opportunities.

We provide the training, support, and opportunities to help you build a successful career.

Why Choose Amscot?

CAREER GROWTH & LEADERSHIP OPPORTUNITIES

• Advance from Customer Experience Associate to Assistant Leader, Co-Leader, Branch Leader, and beyond!
• No minimum waiting period for promotion--advancement is based on performance, readiness, and available opportunities.
• Opportunities to increase your earnings as you develop new skills and take on greater responsibilities.
• Hands-on, paid training and mentorship from experienced leaders.
• Build valuable skills in customer service, financial services, business operations, and leadership.

GREAT BENEFITS & REWARDS

• Competitive starting pay based on location and experience.
• Opportunities for wage increases and career advancement.
• Paid holidays and vacation.
• 401(k) with company matching.
• Comprehensive health, dental, and vision insurance.
• Company-paid life insurance and short- and long-term disability benefits.
• Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.
• Full-time positions with varied shifts, including evenings and weekends.
• One weekday and one weekend day off each week.
• A supportive team environment where you can learn, contribute, and grow.

Who We're Looking For

We're looking for motivated, dependable individuals who enjoy helping customers, learning new skills, and taking initiative.

Requirements

• High school diploma or GED.
• Strong communication and customer service skills.
• Availability to work evenings and weekends.
• Reliable transportation.

Experience in retail, restaurants, fast food, or hospitality is a great foundation for success at Amscot.

No previous financial services experience required--we provide the training!

Your Future Starts Here!

Since 1989, millions of Floridians have depended on Amscot for their financial service needs. Join a company committed to making lives better through financial solutions while building a rewarding career of your own.

At Amscot, your starting position doesn't have to be your final destination. Your performance creat es opportunity!

APPLY TODAY AND DISCOVER WHERE YOUR CAREER CAN TAKE YOU!

Amscot is an Equal Opportunity Employer and maintains a smoke-free and drug-free workplace. Background and drug screenings are required.