Customer Experience Associate – Growth, Benefits & Flex Hours

The TJX Companies, Inc.; Cypress (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

TJ Maxx in Cypress, TX is hiring for a customer-focused retail associate. You will deliver a highly satisfying customer experience, ring up purchases accurately, and help maintain a clean, organized store.

The role requires strong communication, ability to multi-task, and a willingness to adapt to changing directions. Benefits include associate discounts and comprehensive coverage; starting hourly pay ranges from $13.00 to $13.50, depending on experience.

Qualifications

• Excellent customer service required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multitasking

Adaptability

Physical ability

Team collaboration

Retail experience

Job description

TJ Maxx in Cypress, TX is hiring for a customer-focused retail associate. You will deliver a highly satisfying customer experience, ring up purchases accurately, and help maintain a clean, organized store.

The role requires strong communication, ability to multi-task, and a willingness to adapt to changing directions. Benefits include associate discounts and comprehensive coverage; starting hourly pay ranges from $13.00 to $13.50, depending on experience.